3D Print Service

What is the 3D Printing Service? 🖨️

3D printing is an innovative technology that allows you to order any file you find online, provided it’s suitable for a 3D printer, and receive it as a printed object.

With the shift from physical to digital commerce, we’ve now moved from physical products to digital files. This means that instead of purchasing a ready-made product, you can send us the file you want, and we will print it for you.

How Does the Service Work?

Thanks to the unique flexibility of 3D printing technology:

• A workshop like ours can create entirely different items each day.
  • Today, we might make mugs.
  • Tomorrow, keychains.
  • Next week, decorations or parts.
• There’s no need to stock finished products. Instead, we store materials that can be used to create many different items.

This approach saves resources and ensures you get exactly what you need, when you need it.

How to Fill Out the Form 📝

Below, you’ll find all the information you need to fill out the form on the left.

1. Carefully read each field.
2. Fill in your answers on the left.

Your answers will determine the production process for the 3D printing of the object you want.

Why Are We So Detailed?

Unlike other services that simply ask for a file, we focus on the quality and clarity of your requirements:

• Our form isn’t complicated. It’s designed to ensure the final product meets your needs perfectly.
• The more precise your information, the better the quality of the printed object.

Two Different Forms to Choose From

1. Basic Order Form

• Perfect if you’re ordering for the first time or don’t know the technical details.
• Fill in only what you know, and we’ll contact you to help complete the rest.

2. Advance Mods Form

• Ideal if you know exactly what you need and can provide all the required information.
• Includes all the options necessary to define your requirements with precision.

💡 Read through all the form fields below and, if you need help, don’t hesitate to contact us! We’re here to answer all your questions! 😊

3D Printing Production Process 🛠️

To produce the product you ordered through our 3D printing service, we follow a structured process divided into three key stages. Below, we explain each step so you know exactly how we move from your order to the completion of production.

1. Receiving the Order Form

The process begins with completing the order form.

• Purpose: To gather all the necessary information about the product you want us to print.
• What we do:
  • Review the data you provide for accuracy and completeness.
  • Analyze if your files and settings are suitable for production.

2. Data Analysis and File Preparation

Once we receive your order form, we start analyzing the information provided.

• What we check:

  • Whether the files are in the correct formats (e.g., STL, OBJ, 3MF).
  • Dimensions, materials, and other details provided.
  • Any specific requirements for mechanical strength, finishing, or assembly.

• File preparation:

  • Adjust the file according to your preferences.
  • Apply risk management strategies to minimize potential failures during printing.

• Cost estimation:

  • Calculate the total cost based on printing time, materials, and the complexity of your order.

3. Cost Confirmation and Customer Approval

After completing the analysis, we will contact you to inform you about the production cost.

• What we ask from you:
  • Confirm that you agree with the cost.
  • If changes or clarifications are needed, we’ll discuss them with you.

4. Payment and Production Start

Once you approve the cost and complete the payment:

• We begin printing according to your specifications.
• We monitor the printing process to ensure quality and accuracy.

How Does Your Data Affect Production?

Below, we will explain how each piece of information you provide in the order form impacts:

1. The file preparation.
2. The production process.
3. The final result.

💡 Understanding our process ensures that you receive a high-quality product that meets your expectations! 😊

How is the cost of a 3D print determined?

The cost of a 3D print is based on the printing time, risk management, and the preparation and completion requirements of the production process. Below, we explain in detail how the pricing is calculated and why it is set at the specified rate.

1. Printing Time

• The duration of the print directly affects the cost.
  • Prints can take anywhere from a few hours to several days.
• The printing cost is €5 per hour.
  • Student Discount: 15% for all students.

2. Risk Management

Printing always involves a degree of risk, which we take on entirely.

What is risk management?

• Failures during printing:
  • The part may detach from the print bed.
  • Power outages or machine malfunctions may occur.
  • Preparation errors can cause overhangs or supports to fail.
• Failures after printing:
  • During support removal or post-processing, delicate parts may break or become deformed.
  • In such cases, we take responsibility for reprinting the part.

3. File Preparation

• Preparing the file for printing requires time, expertise, and precision.
  • Proper placement of parts for optimal printing.
  • Adjustments and testing before production begins.
• Our expertise comes from years of investment in knowledge and hands-on experience to ensure excellent results.

4. Continuous Monitoring and Management

• During printing, an operator continuously monitors the process to ensure everything runs smoothly.
• This requires time and constant vigilance, especially for long-duration prints.

5. Post-Processing and Packaging

• After printing, the part is cleaned, supports are removed, and finishing touches are applied.
• For delicate or artistic prints, special packaging may be required to ensure safe transportation.

6. Why Is the Cost What It Is?

The amount you pay covers:

• Electricity: Power consumption of the machine during printing.
• Printing Materials: Quality and quantity of the material used.
• Labor: Wages for staff who supervise, prepare, and complete the print.
• Facility Costs: Rent, cleaning, and maintenance of the workspace and equipment.
• Risk Management: Taking on responsibility for potential failures and reprints.

💡 Printing is only a small part of the overall process. The cost reflects the expertise, care, and quality we provide to deliver the best possible result. 😊

How Much Will a Part Cost? 💰

The cost of creating a part depends on the printing time and risk management. Below, we explain how to estimate the cost of your item.

Cost Calculation

1. Printing Time:

   • Many popular websites, such as Makerworld, Printables, and MyMiniFactory, provide the estimated printing time for each model.
   • Simply multiply the estimated time by the hourly printing cost of the workshop (e.g., €5/hour) to calculate an indicative price.

2. Adjustments to the Part:

   • If you want to change the size, dimensions, or other properties, the cost may increase or decrease accordingly.

3. Risk Management:

   • For complex parts or designs that are prone to failure, the risk management cost may increase to ensure you receive a high-quality result.

Minimum Order

• The minimum order cost at our workshop is €15.
  • This means that regardless of the print duration (5 minutes or 3 hours), the minimum charge will be €15.
  • To maximize value, consider ordering enough parts to fill a print bed for at least 3 hours of printing.

Why Is This Important?

In the Advance Mods section, we will ask you to provide an estimated budget for your order. By reviewing the above information, you’ll be better prepared to estimate your costs.

💡 Plan ahead, calculate your order, and ensure the best possible print! 😊

Where Can You Find 3D Printing Files? 📂

There are four main ways to find or create files for 3D printing:

1. Search Online Libraries

Many websites offer extensive libraries of ready-to-print 3D files. Below are some of the most popular platforms:

• Thingiverse
• MyMiniFactory
• Printables
• Cults3D

2. Design Your Own Files

If you want to create your own design, you can use software like Fusion 360. At our workshop, we offer 3D design training to help you develop the skills you need.
💡 Learn more about our Fusion 360 training program here: [Link to Fusion 360 training program]

3. Hire a Designer

If you’d rather not design it yourself, you can hire a professional. Our workshop offers design services to create 3D models tailored to your requirements.

4. Create with AI

A newer and promising option is to use AI platforms that generate 3D designs based on text descriptions. While this technology is still developing, it’s an exciting way to create prototypes.

💡 No matter which method you choose, we can help you turn your ideas into reality! 😊

File and Request Modifications 🛠️

Can We Edit Your Files?

Yes, we can make small adjustments to the files you send us, such as:

• Resizing: Adjusting the dimensions of the object.
• Changing colors: Suggesting alternative colors, if available.
• Minor modifications: Adjustments that don’t require extensive design time.

What You Need to Know:

1. Providing accurate information:

   • It’s important to give us the correct details about the object you want by using the form on the left.
   • Follow the instructions in the form to accurately fill in all the required information.

2. Potential additional charges:

   • Editing the file may incur extra costs, depending on the time and complexity of the required modifications.

💡 Providing accurate details upfront makes the process smoother and minimizes the chance of additional charges! 😊

Before You Start, Save Your Answers in a Text File 📝

Attention: The page may refresh automatically

For security reasons, we use a reCAPTCHA system to detect unwanted submissions from bots. This may cause the page to refresh without warning. To avoid losing the information you’ve entered:

Steps:

1. Write your answers in a text file first.

   • Use a simple text editor like Notepad or TextEdit.
   • Save the file to keep a backup of your answers.

2. Copy and paste your answers into the form.

   • This ensures that even if the page refreshes, your text will not be lost.

3. For future orders:

   • You’ll already have your answers saved in the file.
   • Simply copy and paste them into the form for a faster submission!

💡 Taking a few minutes to create a backup of your answers saves time and avoids unnecessary effort for future orders! 😊

What is the project name?

The project name is a unique title that helps us identify your work. It’s especially useful if you have more than one order, ensuring each project is easily distinguishable.

What to Tell Us:

• A short and descriptive name for your project.
• Make sure the name reflects the content of the print.

Examples:

• ✔️ “Phone Stand”
• ✔️ “Spare Part for Coffee Machine”
• ✔️ “Dragon Miniature”
• ❌ Incorrect answer: “I don’t know, make something!”

💡 A well-chosen project name helps us organize your production more effectively and ensures everything runs smoothly! 😊

Why do we need a file link?

The file link is how we access the 3D design you want us to print. It’s important that the link is valid and leads to recognized websites to ensure your file is safe and ready for printing. 😊

What to keep in mind:

• Make sure the link is complete and correct.
• Do not send links that lead to unknown or suspicious websites.
• Choose trusted platforms for 3D files.

If you haven’t found your file yet, here are some suggestions:

• 🌐 Thingiverse
• 🌐 Printables
• 🌐 MyMiniFactory
• 🌐 CGTrader
• 🌐 Cults3D

Additional Information:

• If the file needs to be purchased, its cost will be added to the total printing price.
• Let us know if you need help finding the right file!

Examples:

• ✔️ A valid link: https://www.thingiverse.com/thing:1234567
• ❌ An invalid link: http://randomsite.xyz/3dmodel

📩 Don’t forget to send us the correct link so we can get started! 😊

What do you need to do?

If your file is a design you’ve created or had someone else design for you, you can send it to us using a valid download link. Please follow the guidelines below to ensure your file works seamlessly with our programs. 😊

What to keep in mind when sending your file:

• Accepted file formats:
  • STL
  • 3MF
  • OBJ
  • F3D (Fusion 360)
• Unsupported file formats:
  • ZIP or other compressed formats.
  • Links leading to unknown or unverified websites.

How to create or obtain your design:

• Design your object if you have the skills, using tools such as:
  • Fusion 360
  • Bamboo Lab Studio
• If you cannot design it yourself:
  • Hire a professional to create it for you.
  • Use platforms that offer ready-made 3D designs (check our suggestions in the previous section).

Important Notes:

• We work with Fusion 360 and Bamboo Lab Studio, so your file must be compatible with these programs.
• If you’re unsure about the file format, feel free to ask us before sending it!
• Pay attention to your links: Ensure they are complete and secure.

Link Examples:

• ✔️ A valid link: https://wetransfer.com/download/file1234567
• ❌ An invalid link: http://randomsite.xyz/zipfile

📩 Send us your file correctly, and we’ll get started! 😊

Why is the description important?

The description of your part is essential for us to understand exactly what you want to print. Whether it’s decorative, functional, practical, or a replacement part, your description will guide us in choosing the right printing method. Details here matter because they affect the print’s duration, material usage, and durability.

What to include in the description:

• The type of item:
  • Is it decorative, structural, practical, or a replacement part?
• The purpose of use:
  • Where will it be used, and what should it withstand?

How your description affects the print:

• Decorative items:
  • We can save time and material by making them hollow.
• Functional parts:
  • If the part needs to bear weight or fit into a mechanical setup, it must be solid on the inside for increased durability.

Examples:

• ✔️ Decorative: “I want a decorative lamp for my living room.”
• ✔️ Practical: “I need a stand for my phone.”
• ✔️ Replacement: “It’s a part for a coffee machine; it must withstand heat.”
• ✔️ Structural: “A support piece that will hold shelves.”
• ❌ Incorrect answer: “It’s something small; you’ll figure it out.”

📝 Providing an accurate description helps us tailor the print to your exact needs! 😊

What is your color preference?

Choosing the right color is important for both the aesthetics and functionality of your part. Let us know how many colors you need, whether the part will be monochrome or multicolored, and how you want the colors to be applied if there’s more than one.

What to Know About Colors:

1. Black and dark-colored parts:

   • Dark-colored materials, like black, tend to absorb sunlight and overheat. This can cause deformation if the part is used outdoors.

2. Color limitations:

   • Special materials like ASA or carbon-reinforced filaments are available in limited basic color options.

3. Production and quantity:

   • For small orders (e.g., 1 part), the available colors are limited to what we already have.
   • For larger orders, we can procure custom-colored materials specifically for your production.

What to Tell Us:

• Whether you need one color or multiple.
• If the color matters for functionality or the environment where the part will be used.
• If you don’t have a specific preference, write “No preference – you choose.”

Examples:

• ✔️ “I want the part to be monochrome in white.”
• ✔️ “I need two colors: red for the outer part and black for the details.”
• ✔️ “No preference, choose something suitable.”
• ❌ Incorrect response: “Just make it look nice!”

🎨 Providing clear color preferences ensures that your part meets both your aesthetic and functional needs! 😊

What characteristics should the material have?

Choosing the right material is essential for the success of your print. Describe your material requirements, such as whether it needs to be rigid, flexible, or have specific resistances (e.g., chemical resistance). If you’re unsure about the best material, we can guide you!

What to Know About Materials:

• Rigidity or Flexibility:

  • A rigid and hard material can be durable but is often brittle and may break under stress.
  • A flexible material can absorb forces by managing deformation as elastic absorption.

• Environmental Resistance:

  • If you need resistance to gasoline, alcohol, or other chemicals, let us know.
  • Specify if the part will be used outdoors or in high-temperature environments.

What to Tell Us:

• The primary requirements for the material (e.g., “flexible, chemically resistant”).
• If you’re unsure or have no specific requirements, write “I’m not sure – please recommend.”

Examples:

• ✔️ “I need the material to be rigid and resistant to gasoline.”
• ✔️ “I need a flexible material that can handle stress.”
• ✔️ “I don’t have specific requirements; you choose the best option.”
• ❌ Incorrect response: “Just make it strong!”

🧱 Selecting the right material ensures the strength and functionality of your part! 😊

What do you need to do?

To print your part correctly, we need to know its exact dimensions. If you’re unsure about the size or want us to adjust it based on your budget, you can give us an estimate. We’re here to help! 😊

How to describe the size:

• Provide dimensions in millimeters or centimeters.
  • Length: …
  • Width: …
  • Height: …
• If you don’t know the exact dimensions:
  • Provide an estimate (e.g., “Around 10x10x15 cm”).
  • Let us know if you’d like us to adjust the size to fit your budget.

Important Note:

The maximum dimensions we can print are:
25 x 25 x 25 centimeters.

If your design is larger, we can discuss solutions such as splitting it into pieces for assembly after printing.

Examples:

• ✔️ Exact dimensions: “10x15x20 cm”
• ✔️ Estimate: “About 12x12x10 cm, but I’m flexible if needed.”
• ❌ Incorrect answer: “I don’t know, just make it fit!”

📏 Help us create something perfect by giving us the dimensions you need! 😊

What do you need to do?

Weight is crucial for cases where your object needs to be heavier than a standard print, such as bases or items that require extra stability. Let us know if you have specific weight requirements so we can adjust accordingly. If weight doesn’t matter to you, simply write “OK”. 😊

How can we adjust the weight?

• Adding weight inside the print:
  • We can fill the object with materials like sand.
  • The print will be paused midway to allow us to add the material.
• Leaving the print empty or solid:
  • We can adjust the infill percentage based on your needs.

What to write:

• The estimated weight you want (e.g., “500g” or “Heavier for stability”).
• If you don’t care about the weight, write “OK”, and we’ll use default settings.

Examples:

• ✔️ Specific preference: “It should weigh around 1kg.”
• ✔️ General guidance: “As heavy as needed for stability.”
• ✔️ No preference: “OK”
• ❌ Incorrect answer: “I don’t know, do whatever!”

⚖️ Providing the right information about the weight helps us deliver the best possible result! 😊

Why do we need to know the quantity?

The number of items you want us to print is essential for properly organizing the production process.
Managing a single print is entirely different from handling multiple items, as it impacts planning, time, and costs.

What you should know:

• Bulk printing:

  • When printing multiple items, we can organize the pieces on the print bed to save time and materials.
  • We use 3D Printing Optimization to reduce overall print time, which might require adjustments to your original design.

• Single print:

  • For a single item, the process is more straightforward, but it won’t benefit from the time-saving adjustments used in bulk printing.

What to tell us:

• The exact number of items you want us to print (e.g., 1, 10, 100).
• If you’re unsure or need assistance, write “10”, and we’ll guide you based on your needs.

Examples:

• ✔️ Exact answer: “I need 5 pieces.”
• ✔️ Flexible approach: “I need 20, but if you can reduce the print time, I’m open to adjustments.”
• ❌ Incorrect answer: “As many as you think!”

📦 Providing accurate information about the quantity helps us plan and optimize your production efficiently! 😊

Why is it important to provide a budget?

Your estimated budget helps us determine if the print you’re requesting is realistic for your needs. A clear answer allows us to adjust the size, complexity, or materials to fit your budget.

What to Know About Costs:

1. The relationship between size and volume:

   • Doubling the size of an object increases its volume eightfold.
   • Halving the size significantly reduces the volume.
   • This means the cost doesn’t change linearly but increases or decreases exponentially.

2. Adjusting to your budget:

   • If you provide a budget (e.g., €15), we can adjust the size or complexity to match the cost.

3. The importance of a reasonable answer:

   • If your budget is unrealistically low, it might not be worth continuing the discussion. Think carefully before answering, as your response in this field could determine whether we proceed.

What to Tell Us:

• The amount you’re willing to invest in the print.
• If you’re unsure, write “I need a cost estimate.”

Examples:

• ✔️ “I’m budgeting €30 for the print.”
• ✔️ “I’d like to keep the cost under €20, if possible.”
• ✔️ “I need a cost estimate.”
• ❌ Incorrect response: “As cheap as possible.”

📺 To better understand costs, check out the videos below where we explain the cost of similar parts.

💰 Providing a clear budget helps us create a part that meets your needs and fits within your expectations! 😊

Why is it important to know your timeline?

The time required to complete an order depends on various factors, such as the complexity of the design, the quantity of parts, and any additional processing. A realistic timeline helps us organize production effectively and avoid unnecessary delays.

What to Know About the Timeline:

1. Order completion time:

   • Beyond printing, an order may involve additional steps like finishing or assembly, which require extra time.

2. Potential delays:

   • Like any production process, unforeseen delays can occur, such as print failures or technical issues.

3. Realistic expectations:

   • Requesting completion in 1 day for an order that needs 3 days is not feasible. It’s important to allow sufficient time for your order to be completed properly.

What to Tell Us:

• The deadline or time frame you have for completing the order.
• Whether you are flexible or have a strict deadline.
• If you’re unsure about the required time, write “Please suggest.”

Examples:

• ✔️ “I need the order completed in 5 days.”
• ✔️ “I’m flexible, but ideally within 10 days.”
• ✔️ “Please suggest based on the complexity.”
• ❌ Incorrect response: “I need it tomorrow, no matter what.”

Note:

Completing your order involves printing, inspection, any required processing, and packaging. Ensure you allow enough time for us to deliver the best possible quality.

⏳ Providing a realistic timeline helps us deliver your order on time and with top-notch quality! 😊

What Does a Sample Mean?

3D printing is a precision technology, but not perfect. This means the produced parts could have slight variations. If you are planning a large production, ordering samples allows you to ensure the final output meets your expectations.

What You Need to Know:

• Samples are not free:
  • Their cost is included in the final price.
• For single prints:
  • If you only need one item, you can skip the sample and simply say “No”.
• For larger productions:
  • Let us know how many samples you’d like before moving forward with production.

What to Tell Us:

• The number of samples you need (e.g., “2 samples before production”).
• If you don’t need a sample, simply write “No”.

Examples:

• ✔️ “I need 1 sample for confirmation.”
• ✔️ “I want 2 samples before starting production.”
• ✔️ “No, I don’t need a sample.”
• ❌ Incorrect response: “Do whatever you think is best.”

🛠️ Selecting a sample ensures that the production output meets your expectations! 😊

Do you want additional processing for your part?

3D printing creates objects with visible layers on their surface. If you prefer a smoother or painted finish, additional processing is required. Additionally, if the part will be integrated into a mechanical structure, metal inserts may be necessary for reinforcement.

What You Should Know:

• Surface finishing:

  • Visible layer lines are a normal feature of 3D printing.
  • Achieving a smooth surface requires sanding and painting, typically performed by professionals with the right tools.

• Reinforcement for mechanical parts:

  • If the part will endure mechanical stresses or connect to other components, adding metal inserts can improve its strength and durability.

What to Tell Us:

• Desired processing:
  • Describe if you want the part sanded, painted, or fitted with metal inserts.
  • If you don’t want any additional processing, simply write “No”.

Examples:

• ✔️ “I want the part painted in black.”
• ✔️ “I need the surface to be smooth.”
• ✔️ “Please add metal inserts to the connection points.”
• ✔️ “No, I don’t need any additional processing.”
• ❌ Incorrect response: “Do whatever you think is best!”

🛠️ A clear description of your desired processing ensures we deliver the part exactly as you need it! 😊

Do you want the part to be assembled or work with other components?

It’s important to let us know if:

1. The part is standalone, or
2. It’s part of a larger construction that interacts with other components.

This will help us determine whether specific tolerances are required to ensure the part fits correctly.

What You Need to Know:

• Assembly with other components:

  • If the part is part of a larger system, please provide the relevant designs or the components it will interact with.
  • 3D printing doesn’t offer the absolute precision of CNC machining, so we may need to include larger tolerances for proper fitment.

• Assembly method:

  • Describe whether the assembly will use glue, screws, snap-fit, or another method.

What to Tell Us:

• If assembly is required:

  • Which components need to be assembled?
  • How will the assembly be performed?

• If the part is standalone:

  • Simply write “No assembly required.”

Examples:

• ✔️ “Two parts need to be assembled using glue.”
• ✔️ “The part must work with other M3 screws. I’ll send the components for testing.”
• ✔️ “No assembly required, it’s standalone.”
• ❌ Incorrect answer: “Make it fit with the other stuff!”

🛠️ Providing clear assembly details helps us ensure your part fits and functions perfectly! 😊

Does the part need specific strength requirements?

If the part will be subjected to loads or forces, it’s important to provide detailed information about its strength requirements. This will help us optimize the printing process and select the appropriate materials and settings. If the part doesn’t need to withstand any forces, simply write “No”.

What to describe:

• The size and nature of the forces:
  • Are they static loads (e.g., supporting weight) or dynamic loads (e.g., vibrations)?
  • What is the maximum weight or force it must withstand (e.g., 50 kg)?
• The operating environment:
  • Will it be used indoors or outdoors?
  • Are there temperature or other environmental conditions to consider?

Examples:

• ✔️ “The part must withstand static loads up to 50 kg.”
• ✔️ “It needs to handle dynamic loads with vibrations.”
• ✔️ “It won’t experience any forces – it’s decorative.”
• ❌ Incorrect response: “Just make it strong!”

Note:

If the part is meant to be integrated into a larger structure, let us know about the related components so we can ensure proper force distribution.

⚙️ Providing accurate strength requirements helps us create parts that meet your exact needs! 😊

Would you like us to publish your print?

Publishing your print (e.g., videos or images of the process) helps attract customers to our shop and improves communication with our audience. If you agree, we can proceed without any issues.

If you prefer not to have your print published, please explain the reason. To ensure complete privacy, you can request a locked/private print through a Non-Disclosure Agreement (NDA).

What to Know About an NDA (Non-Disclosure Agreement):

• An NDA ensures that your print and its details remain private and unpublished.
• The cost for an NDA starts at €250 due to the increased responsibility and confidentiality requirements.

What to Tell Us:

• If you agree to the publication of your print:
  • Simply write “Yes”.
• If you prefer not to have it published:
  • Write “No”, and if necessary, provide a reason.
• If you want a locked/private print with an NDA, write “NDA”, and we will contact you for the details.

Examples:

• ✔️ “Yes, you can publish the print.”
• ✔️ “No, I don’t want it published for personal reasons.”
• ✔️ “NDA – I want the print to remain private.”
• ❌ Incorrect response: “Do whatever you think is best.”

📹 Your choice for the publicity or privacy of your print helps us serve your needs better! 😊

Why is payment important?

Payment ensures the commencement and completion of your order. Without payment, production cannot commence, and no product will be delivered.

What You Need to Know:

1. Payment must be made in advance:

   • Production cannot start until payment is received in full.
   • This applies to all orders, small or large.

2. Samples and production scale:

   • For large orders, samples must be paid for in advance.
   • Production begins after the sample is approved and paid for in full.

3. Order acceptance:

   • For smaller orders or single items, payment is required upfront before work begins.

What to Communicate to Us:

• Confirmation that you have made the payment in full.
• For large orders, confirm payment for samples and provide approval.
• Confirmation of your payment initiates production.

Examples:

• ✔️ “I’ve paid in full; please proceed.”
• ✔️ “I’ve paid for the samples; please produce them before production.”
• ❌ “Do whatever you want; I’ll pay later.”

💳 Confirming your payment helps ensure timely and quality production of your order! 😊

Can your order be canceled?

Once production has started, cancellation is practically impossible. It’s important to ensure the accuracy of the information you’ve provided, the samples you’ve approved, and your decision to use 3D printing as the production method for your parts.

What to Know About Cancellation:

1. No refunds:

   • Once production begins:
     • Materials have already been purchased.
     • Machines are reserved and running.
     • Staff have started working on your order.

2. Verify before production starts:

   • Double-check all the data you’ve provided.
   • If you’ve received samples, ensure they meet your requirements before approving full production.

Note:

• By selecting the checkbox (tick), you accept the cancellation policy and acknowledge that no refunds are possible after production begins.

💡 Verifying your details before production starts ensures you receive the desired result without unnecessary delays or misunderstandings! 😊

How would you like to receive your print?

It’s important to let us know how you’d prefer to receive your order. Transportation conditions can impact the quality of the prints, especially in high temperatures or for detailed designs.

Depending on the type and sensitivity of the part, special packaging may be required, which will affect the final cost of your order.

Delivery Options:

1. Pickup from the shop:

   • You can collect your print directly from our workshop.

2. Delivery to your location:

   • We can arrange safe delivery to your address, but please note that detailed or artistic parts may be at risk of damage during transport.

3. Delivery with your own courier:

   • You can organize transportation through your preferred courier service.

Important Notes:

• Fragile parts:

  • If your part includes detailed features (e.g., overhangs) that are sensitive to transportation, additional costs for reinforced packaging will be included.

• Right to refuse shipping:

  • For highly sensitive or large items that may be damaged during transit, we reserve the right to offer pickup only. In this case, the customer will be responsible for organizing transportation from our workshop.

What to Tell Us:

• Your preferred delivery option (e.g., “Pickup from the shop”).
• The delivery address if you choose delivery to your location.
• Any special packaging requirements.

Examples:

• ✔️ “Pickup from the shop.”
• ✔️ “Delivery to my address – 123 Delivery Street, City.”
• ✔️ “I will arrange my own transport.”
• ❌ Incorrect response: “Whatever you think is best.”

📦 Choosing the right delivery method ensures your part arrives intact and ready to use! 😊

The 3D printing service requires precision and clarity in the data you provide. Please read the following terms and conditions carefully to ensure your order is completed accurately and without delays.

1. Order Details

1.1 Project Name

• Provide a unique name for your project.
• The name should briefly describe the item (e.g., “Phone Stand”).

1.2 File Link (URL)

• Provide a valid link for the files you want to print (STL, 3MF, OBJ).
• ZIP files or links to unknown websites are not accepted.

1.3 File Download

• If you have a pre-designed file, ensure it is in one of the accepted formats.
• Production will not begin unless the files are correct and compatible.

1.4 Dimensions and Size

• Specify the exact dimensions of the object in millimeters or centimeters.
• If you are unsure, provide an estimate.

1.5 Quantity

• State the number of items you want to be printed.
• Clear quantity details are essential for production planning.

1.6 Sample

• For large orders, we recommend creating samples for confirmation.
• Samples are charged separately and must be paid for in advance.

1.7 Print Description

• Describe the object, its purpose (decorative, functional, replacement part, etc.), and any special requirements.
• Your description will influence the printing method used.

1.8 Post-Processing

• Let us know if you require additional finishing (e.g., sanding, painting, metal inserts).
• If no post-processing is needed, indicate that.

1.9 Assembly

• If the part interacts with other components, provide the relevant designs or parts.
• State whether assembly is required (e.g., glue, screws, etc.).

1.10 Mechanical Strength

• Specify whether the part needs to withstand specific loads (static or dynamic).
• Provide exact forces the part will endure (e.g., 50 kg).

1.11 Material

• Define the material requirements (e.g., rigid, flexible, chemically resistant).
• If unsure, we can recommend the best material for your needs.

1.12 Color

• Specify how many colors you need and how they should be applied.
• For small orders, available colors are limited to what we have in stock.

2. Service Terms

2.1 Payment

• Production begins only after full payment is received.
• For large orders, samples must be paid for in advance.

2.2 Order Cancellation

• Cancellation is not possible once production has started.
• Production begins only after accepting the cancellation policy.

2.3 Delivery

• Indicate whether you prefer pickup from the shop, delivery to your address, or using your own courier.
• Fragile parts may require special packaging, which will incur additional costs.

3. Acceptance of Terms

By accepting these terms, the customer agrees to provide the requested data accurately and to comply with the payment, cancellation, and delivery policies.

💡 Accept these terms to proceed with your order! 😊

What is the purpose of the project name?

The project name will be used on our TaskManager.gr platform.

This platform, developed by our workshop, allows us to efficiently manage large-scale 3D printing projects by providing:

• A clear view of the production process for your products.
• Detailed historical records of your orders.

What is TaskManager.gr?

TaskManager.gr is a powerful tool that facilitates communication and tracking throughout the entire production journey, including:

• Preparation: Managing pre-production steps like file adjustments and cost estimations.
• Payment: Securely recording and monitoring payments.
• Production Monitoring: Tracking the progress of your printing project.
• Completion: Ensuring timely updates and final delivery.

When do we use TaskManager.gr?

To qualify for inclusion in TaskManager.gr, a project must have a minimum cost of €300.

• For projects below €300:
  • Communication will be managed via email or Viber, as smaller projects do not require the full functionality of the platform.

Benefits of TaskManager.gr

By using TaskManager.gr for your projects, you gain access to:

• A comprehensive history of all your orders.
• Notes and updates for each print job.
• A full record of your payments and transactions.

This platform is one of the strongest tools in our workshop, ensuring you receive the best possible 3D printing experience.

💡 Interested in using TaskManager.gr for your own workshop?
Contact us! We can provide the platform with a white-label option tailored to your business. 😊

File 📂

The file is the most essential tool we will use throughout the production of your product. It contains the morphology of the object you want to print and serves as the foundation for successfully completing your order.

Potential Issues and How We Manage Them:

1. File Compatibility:

   • Your file may not be compatible with our printing software or the design program Fusion 360 that we use.
   • To minimize potential issues, we encourage you to use files from reliable platforms with well-structured data.

2. Geometry Errors:

   • If your file contains geometry errors, you’ll need to correct them and resend the file.
   • Without a correct file, we cannot proceed with production.

3. Using Our Design Service:

   • If you combine printing with our design service, there’s no issue, as we ensure that the file will be completely accurate and compatible.
   • If you don’t have a file, we recommend using our design service to create one.

4. Charges for Incorrect Files:

   • If more than 4 attempts to send a correct file fail, there will be a handling charge for processing the incorrect files.

5. File Purchase:

   • If the file needs to be purchased from a third-party platform, the purchase cost will be added to your order.

Why Is the File So Important?

The file is the foundation for a smooth and successful experience throughout all phases of the process. A properly formatted and structured file ensures:

• Avoidance of delays.
• Production without issues.
• A final product that meets your expectations.

💡 Ensure the quality of your print by providing a reliable and properly formatted file! 😊

Size and Dimensions 📏

The dimensions you provide in the order form are one of the most critical pieces of information for the production process. Below, we explain how we use this data and what might happen if the information is incorrect.

How Do We Use Your Dimensions?

1. Checking fit on the print bed:

   • Based on the dimensions you provide, we check whether the object fits within the print bed of our machines.
   • If the object is larger than the maximum print size, we will need to cut it into smaller pieces to make it printable.

2. Adjusting dimensions:

   • It’s crucial to provide the correct dimensions.
   • In many cases, products you see in online photos are results of rendering, and their dimensions may not reflect reality.
   • If the dimensions you provide don’t match the actual size of the part, we will scale it up or down accordingly.

💡 Providing accurate dimensions ensures that the final product meets your expectations without delays or additional costs. 😊

Weight ⚖️

The weight you’ve provided in the order form is an important detail that we use in two main scenarios. Below is an explanation of how we process this information and select the appropriate method based on your requirements.

1. Lightweight Components

• For applications like airplanes, drones, or other parts that must be extremely lightweight, we use specialized material such as LW-PLA.
• LW-PLA reduces the weight of the object, making it suitable for dynamic applications.

2. Artistic Constructions with Stability

• For artistic or decorative constructions requiring stability, we may add sand to the interior of the object.
• Adding sand increases the weight, ensuring the object remains stable.

Why Is Weight Important?

• You specify the weight requirements and the reason for them.
• Based on this information, we will choose the appropriate method: either LW-PLA for lightweight components or adding sand for stability.

💡 By providing accurate information about weight, you ensure the final product meets your specifications, whether it’s for lightweight components or stable constructions! 😊

Quantity  📦

The quantity you’ve provided in the order form directly impacts the production and preparation process. Below, we explain how this information helps us optimize your 3D printing experience.

How Does Quantity Affect the Process?

1. Printing a single item:

   • If we’re printing just one object, the production process is straightforward.

2. Printing multiple items:

   • For orders involving multiple pieces, we perform a 3D print optimization process.
   • 3D print optimization allows us to fit more parts on fewer print beds.
   • This process helps us:
     • Reduce printing time.
     • Minimize production costs.

Mandatory Samples

• For large orders, it may be necessary to print samples before proceeding with full production.
• Samples ensure that the final product meets your specifications.

💡 The quantity you provide is essential for preparing the production process and saving time and resources. Be accurate for the best possible service! 😊

Samples 🧪

Your decision to request samples or not helps us understand the importance you place on your project and the level of precision you require.

When Are Samples Not Needed?

• If you only need one piece, it’s understandable that you don’t need a sample.
• In this case, we proceed directly to the production of your item.

When Should You Request Samples?

• If you’re aiming for perfect accuracy or want to review the design before final production, you can request a sample.
• Samples can be:
  • Smaller scale models to verify geometry and proportions.
  • Customized to identify potential issues before full production.

💡 Requesting samples demonstrates your attention to perfection and helps us give the necessary focus to your design! 😊

Print Description 🖨️

The description you provide for your print is crucial in determining the settings we use on our machines, particularly regarding the level of detail and resolution.

How Does the Description Affect the Print?

1. Functional Parts:

   • For components like spacers, adapters, caps, or other designs with purely functional purposes:
     • We use lower resolution, as appearance is not critical.
     • This allows:
       • Faster printing.
       • Lower cost.
       • Simplified production.

2. Complex or Artistic Designs:

   • For objects with high complexity or aesthetic requirements, we can increase the print resolution.
   • This ensures:
     • Detailed results.
     • Optimal appearance and precision.
   • However, this also means:
     • Longer printing times.
     • Higher production costs.

💡 Provide an accurate description of your print to tailor the process to your needs and ensure the best possible result! 😊

Part Post-Processing 🛠️

The post-processing requirements you provide are essential for determining the next steps in the production process. Depending on your needs, we can collaborate with specialized professionals or integrate specific components during the printing stage.

How Does Post-Processing Impact the Process?

1. External Post-Processing:

   • If the part requires finishing or painting that involves specialized tools or procedures, we may need to work with a body shop or a similar professional service.

2. Integration of Metal Components:

   • If the part needs to connect with metal components, such as spacers or reinforcements:
     • These components must be integrated into the design.
     • It’s crucial to procure these parts before starting the print to create the necessary tolerances.

Additional Details and Communication

• For certain projects, it may not be possible to fully describe the post-processing requirements in the order form.
• Further analysis and clarifications via direct communication are natural and expected.

💡 Providing accurate details about post-processing helps us tailor the process to your needs, ensuring the final product meets your exact specifications! 😊

Assembly 🔩

Your response regarding assembly is crucial for tailoring the production process to meet your project’s requirements. Below, we explain how we use the information you provide to ensure accuracy and quality in the final product.

How Does Assembly Impact the Process?

1. Receiving Collaborative Components:

   • If the part you want us to manufacture will work with other components, you need to send those parts to us.
   • We’ll use these components to determine the tolerances and design your part so it fits perfectly with the rest.

2. Printing Multiple Parts:

   • If your project includes more than one part that must work together, we adjust the process to ensure they fit seamlessly.
   • Your responses help us understand your technical knowledge and optimize our collaboration.

3. Start of Production:

   • Production begins only after we receive all the components that will work with your part.

4. Assembly with Adhesive:

   • If assembly requires adhesive, we’ll evaluate the best glue to use based on the application you’ve described.

💡 A clear description of your assembly requirements ensures accuracy and smooth operation of all components! 😊

Mechanical Strength ⚙️

Your response in this field gives us an initial understanding of the requirements for the part you want us to produce. It also helps us determine your level of expertise and whether advanced analysis processes are needed.

How Do We Evaluate Your Response?

1. Basic Requirements:

   • If your response is general, we understand that the part does not require specialized mechanical strength or dynamic analysis.

2. Advanced Requirements:

   • If you specify particular forces or loads the part must withstand, this provides us with a clearer picture.
   • In such cases, advanced analysis may be needed to ensure the part meets your requirements.

3. Dynamic Analysis:

   • For more complex cases requiring dynamic analysis, we proceed with processes like force flow analysis.
   • In these scenarios, we expect you to provide diagrams or detailed data describing the forces and conditions the part must endure.

Why Does This Field Exist?

This field helps us:

• Understand whether your requirements are functional or need specialized mechanical knowledge.
• Determine the design direction to best meet your needs.

💡 This field is the first step in understanding the intended use of the part. For more complex requirements, additional data will be required. 😊

Material 🧱

Your response in this field helps us understand if you are familiar with the working environment of the part and if you can describe it accurately. Based on the information you provide here, along with the details from the print description, post-processing, assembly, and mechanical strength fields, we will select the best material for your specific case.

How Do We Choose the Material?

1. Analysis of the Working Environment:

   • Depending on the part’s usage (e.g., resistance to temperature, chemicals, mechanical stress), we select the material that best meets your needs.

2. Why Are Material Options Not Provided?

   • We left this field open to allow us to decide the most suitable material for your application.
   • Many customers might select Carbon unnecessarily, but:
     • It is challenging to print.
     • It is significantly more expensive.
     • It often does not provide substantial benefits for the application.

3. What If You Want Carbon?

   • If you want Carbon and are willing to pay the cost, we are happy to accommodate your request.
   • Please note that printing with Carbon can be twice to three times as expensive as a typical print.

💡 By providing an accurate description of the working environment, we ensure the material selected will meet your needs without unnecessary costs! 😊

Color 🎨

The color you select, combined with your previous choices and descriptions, helps us determine the appropriate material and color combination to achieve the result you desire.

How Does Color Affect the Process?

1. Color Availability:

   • If you select a very specific material in a small quantity, it’s possible that it may not be available in the color you want.

2. Large Orders:

   • For large quantities in a specific color, additional time may be needed to receive the materials for your order.

3. Color Combinations:

   • If your print includes 2 or 3 colors, it may require a combination of different materials.
   • This can increase the cost, so it’s important for us to know your requirements upfront to prepare the file accordingly.

💡 Providing a clear description of your desired color ensures the final product meets your expectations without delays or additional costs! 😊

Budget 💰

The budget you provide in this field is crucial for assessing your seriousness as a customer and determining whether we will proceed with your order. Unfortunately, there is a common misconception that 3D printing is easy, cheap, and fast. This perception is far from reality.

Why Is the Budget Important?

1. Realistic Estimate:

   • Here, you are required to enter a budget that reflects reality.
   • If you provide an unreasonably low amount, it indicates that you are not taking the process seriously, and we will not proceed.

2. Respect for Our Time and Efforts:

   • 3D printing is a highly demanding process.
   • It involves:
     • Expertise and dedication.
     • Countless hours of experimentation and failed prints.
     • Constant monitoring and management by skilled staff.

3. Accurate Cost Assessment:

   • The information we provide about costs and pricing is sufficient for you to make a realistic estimate.
   • If you cannot respect the process, we will not process your order.

Important Clarification:

• The amount you provide here is not final.
• The final cost may change, either increasing or decreasing, depending on the final product and its requirements.

💡 Pay attention to this section and provide a realistic budget to ensure a professional and successful collaboration. 😊

Timeline 🕒

The timeline you provide is as critical as the budget. By this stage, you should fully understand the requirements of the printing process and provide a realistic timeframe for delivery.

Why Is the Timeline Important?

1. Realistic Time Expectations:

   • If you request a print that requires two days to complete, but you want it in one day, we will not process your order.
   • An unrealistic timeline shows a lack of understanding of the process, and we cannot delay other projects for someone who doesn’t have a clear sense of time.

2. Failures and Time Management:

   • Despite the speed and precision of our machines, print time can increase due to:
     • Failed prints that need redoing.
     • Risk-reduction measures, such as slowing down the print speed to ensure better accuracy.

3. Specific Deadlines:

   • The timeline you provide must be specific and account for all potential constraints.
   • Only with a realistic timeframe can we determine whether we can complete your order on time.

💡 Provide realistic deadlines to ensure the successful and timely completion of your print! 😊